Shipping policy

Shipping Policy

Last updated: April 29, 2026

This Shipping Policy explains how orders are processed, shipped, and delivered when you shop with Edenista.

Order Processing Time

All orders are processed within 3–4 business days after purchase. Orders are not processed or shipped on weekends or public holidays.

If we experience a high volume of orders, processing may be delayed by a few days. If there is a significant delay, we will notify you by email.


Shipping Rates & Delivery Estimates

We offer the following shipping options:

United Kingdom Standard Shipping

  • Delivery time: 5–11 business days after dispatch
  • Cost: Free Shipping

Delivery times are estimates only and may vary depending on carrier delays, customs processing, or peak seasons.


Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number, where available.


Shipping Locations

We currently ship to the United Kingdom. If your location is unavailable at checkout, we are unable to deliver to that region at this time.

Delayed or Lost Orders

If your order has not arrived within the estimated delivery timeframe, please contact us at:
contact@edenista.com

We will work with the carrier to investigate and resolve the issue.


Contact Information

If you have any shipping questions, please contact us:
Edenista
Email: contact@edenista.com